Although school complaints procedures are in place, we would always hope to resolve any issues or concerns informally by working in partnership with parents.
SENDCO - Claire Munro, email - cmunro@jesmondparkacademy.org.uk
Parents can contact their local Parent Partnership Service for impartial information, advice and support in relation to their child’s SEN and / or disability.
The Parent Partnership Officer can be contacted on 0191 284 0480 or by email: judith.lane@newcastle.gov.uk.
Northeast Special Needs Network supports families with disabled children / young people from birth to 25 years.
Northeast Special Needs Network,
Northern Counties Site,
Tankerville Terrace,
Jesmond,
Newcastle Upon Tyne,
NE2 3BB
Admin: 0191 281 2485
Family Advice Workers: 0191 281 2255
Email: admin@nsnn.org.uk
Other useful information/contacts
The Local Authority publishes their arrangements for SEN. Further details are available in the
Local Authority Local Offer:
https://www.newcastlesupportdirectory.org.uk/kb5/newcastle/fsd/localoffer.page?localofferchannel=0
Northeast Special Needs Network (supports families with disabled children/young people from birth to 25 years).
Contact details:
Northeast Special Needs Network Key House 11 Tankerville Place Jesmond Newcastle upon Tyne NE2 3AT
Phone: 0191 281 8737
Email: info@skillsforpeople.org.uk">info@skillsforpeople.org.uk
Newcastle Special Educational Needs and Disabilities Information, Advice and Support Service (SEND IASS)
For impartial information, advice and support in relation to their child’s SEN and/or disability.
Contact details:
Parent Partnership Officer: 0191 2116255 or by e-mail: sendiassadmin@newcastle.gov.uk
The National Autistic Society
Web: www.autism.org.uk
Email: nas@nas.org.uk">nas@nas.org.uk
Autism Helpline
Telephone: 08088004104
(Open 10.00 am – 4.00 pm)
Newcastle City Council Family Support
https://www.newcastlesupportdirectory.org.uk/family-support
Hearing Impairment, Newcastle Council
https://www.newcastlesupportdirectory.org.uk/hearing-impairment-service or email rebecca.oleary@newcastle.gov.uk">rebecca.oleary@newcastle.gov.uk
Children’s Vision Team, Newcastle Council
https://www.newcastlesupportdirectory.org.uk/childrens-vision-team or email kathryn.fuller@newcastle.gov.uk">kathryn.fuller@newcastle.gov.uk