Counselling and advice

Please find below a list of services for you to contact if you feel you need support:

Keeping Safe Booklet

Produced by school, you can download here

Streetwise Young Peoples Project

Offers information and advice on any issue, counselling service for under 25’s
0191 2305400


Children North East Young Peoples Service

Advice, information and support for young people aged 9-25
0191 2733997



Support service for LGBT & Young people 11-25 years



Help and advice around a wide range of issues


Helpful Apps:

Kooth – Counselling support,, email

Tootoot – 24hr support – bullying & Online bullying

SAM – Self-help for anxiety management

Mindshift – Anxiety advice

Calm harm – For young people who are self-harming


Helping Children Cope With Stress Print




Information from Kooth

Dear Parents/Carers,

Xenzone would like to provide you with information on our free online counselling and support service, Kooth, which is available to all children and young people across Newcastle and Gateshead from 11-18 years of age.

As a service, fully commissioned across Newcastle and Gateshead by Cumbria, Northumberland,  Tyne and Wear NHS Foundation Trust, is a safe, confidential and non-stigmatised way for young people to receive advice, support and optional counselling on-line. Staffed by fully trained and qualified counsellors and available until 10pm each night, 365 days per year, it provides a much needed out of hours’ service for young people.

Available in more than 100 Clinical Commissioning Group areas in England, the service offers easily accessible mental health and emotional well-being support to young people, covering a wide range of topics and issues such as exam stress, bullying, friendship issues. On Kooth, young people can learn effective coping strategies to be able to deal with day to day life.

Kooth is anonymous and free to use, making it a powerful early prevention and treatment resource which young people are keen to use: more than 95% of end of session questionnaires show young people would recommend Kooth to a friend. With no specific criteria required to access the service, all young people are supported no matter how small or big their issue may be.

If you require any further information to enable you to learn more about our service and to feel confident in discussing with young people, please contact us at

parents@xenzone.comYou can also find further information about our service on our website:


Kindest regards,

Malcolm Connelly

Integration and Participation Worker


Contact Details

Jesmond Park Academy
Jesmond Park West
Newcastle Upon Tyne

Tel: +44(0)191 2818486
Fax: +44(0)191 2810381

Use postcode NE7 7HN, the main entrance is on Newton Road

Job Opportunities:
Current Vacancies and application forms